Our Lady of Hope

The Coordinated Services Management Team

Coordinated Services Management, Inc. (CSM) is a Virginia owned and operated property management firm headquartered in Roanoke. The firm's two founding principals Robert and Mary Elyn McNichols lead a team of dedicated directors and managers who share their mission to enhance the lives of seniors.  It is this personal advocacy of care and service that is the driving force behind the team of professionals at CSM and at each of the communities managed by the company.

Founded in 1981 the firm has expanded its initial goal of managing rental housing for non-profit organizations to housing and facility management for private and governmental sectors as well. CSM employs more than 1,500 persons and manages 24 distinct retirement properties in Virginia, the District of Columbia, and Maryland. For more information about CSM, please visit www.csmmanagement.com.